You have the option to allow candidates to retake individual video questions, rather than having to complete the entire interview.
1. In the candidate application screen, click on the 'Options' button then 'Partial Retake'.
2. A dialogue box will open with a list of the questions for that interview. Select the questions you want the candidate to retake, then click 'Confirm'.
3. This will change the candidate's status to 'Question Retake'. You can add a personalised email to this status. You can therefore configure your system such that candidates asked to re-take a question are automatically e-mailed a personalised message containing the link they can use to re-record an answer.
Important - Requesting a partial retake will delete the candidate's original answer, and the video will be replaced with the message 'Awaiting candidate retake'.