If you've been invited to do a video interview or online assessment, congratulations, this usually means you've got through the first stage of the recruitment process.

Tazio is an online assessment and video interviewing platform used by hundreds of employers to assess and interview candidates online. It's a fantastic way for you to show an employer why you're the best person for the job, and best of all, you can do this at a time that's right for you on your laptop, tablet or mobile. 

Getting started

The employer or recruitment agency will either have sent you an email with a link to their video interview or assessment, or you may have followed a link from their careers website or a job board advert. If you're using an iPad or iPhone to do a video interview, you will need to download the free Tazio app from the App Store.

If it's your first Tazio interview with this employer, you will need to create a Tazio account by entering your name, email address and setting a password. If you've applied to the employer before, log in with your email address and password. Don't worry if you've forgotten your password, you can easily request a reset.

What to expect

Once you've logged in, if you're doing a video interview you'll need to set up your camera and microphone. You'll then be asked to take a photo. You're now ready to take your interview or assessment.

Now, there are loads of different ways an interview or assessment can be set up, so they do vary quite a bit. However, before you start you'll see an introduction screen telling you more about the interview and what to expect. You may also see a video introduction from the employer explaining more about the job. You may also be asked to upload a copy of your CV or provide additional information.

Once you start your interview the first question will appear on the screen. If it's a video question, you'll usually be given some time to think about your answer before you start recording. Make sure you use this time to read the question carefully, so you know exactly what the employer is asking for. You can skip the thinking time once you're ready, or simply wait for the recording to start automatically.

When you've finished answering the question, click the "Save my answer" button. You will probably only have a limited amount of time to record your answer so keep your eye on the timer in the top right-hand corner of the screen.

Each new question will appear automatically on the screen until you've answered them all. You may also have the option to pause between questions. Once you've finished answering all the questions, you will see a thank you page displayed. The employer will usually tell you what's going to happen next. "You should expect a response within 14 days", for example. You can now click the 'Save and Close' button and that's your interview finished.

What if I have a technical problem? 

Don't worry, we've got you covered. The quickest way to find a solution is to search the Tazio Help Centre. We've got articles covering all the known technical problems with simple step by step solutions. 

If in the unlikely event you can't find a solution here, click on the orange speech bubble in the bottom right-hand corner of your screen to send us an instant message. We aim to respond to message within 30 minutes between 6am and 10pm Monday to Friday and 9am to 8pm weekend and bank holidays.

Here at Tazio, we're always working hard to make your experience as stress-free as possible. We love to hear your feedback, so please drop us an email to success@tazio.co.uk and let us know how you got on with your interview.

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