Your camera should automatically connect after you click 'Start Set Up' however if the camera preview does not open, it could be that the 'Flash Plugin' is disabled.

If the Flash Plugin is disabled by default, below we describe how you enable it. 

Allowing the Flash Plugin

1. Click on the 'Plugins ' icon in the left-hand corner of the address bar,  then click on 'Allow and Remember'  option. See image below:

2. If the 'Plugins' icon does not appear in the address bar, click on the 'Menu' icon in the top right-hand corner of the browser. Then, click on 'Add-ons' icon in the drop-down menu, see image below:  

3. Select the 'Plugins' option from the left menu and look for the 'Shockwave Flash' entry. Then from the options select the 'Always Activate'.

4. Reload your browser for the change to take effect.

5.  You may now see the 'Adobe Flash Player Settings' dialog box, see image below. 

Click on the boxes next to 'Allow' AND 'Remember', see image below:

This will connect your camera and you should now have a preview from your camera. A 'Next' button will appear after a couple of seconds and you will be able to continue to 'Connect your microphone'.

If you don't have a preview from your camera, refresh your browser. It that still doesn't solve the issue, check your camera is working using another application, such as FaceTime or Skype. 

If the camera is working correctly in that application, restart your computer, log back in and start the set up process again. 

Installing the Flash Plugin

If the 'Shockwave Flash' plugin is not listed, you will need to install it. Go to the Adobe Download Flash website to download and install the plugin.
You will then need to reload your browser and follow the process described above to activate the 'Shockwave Flash' Plugin.

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